1.      PURPOSE

This policy is formulated to maintain the privacy of and protect the personal information of customers/clients (“You”) dealing with Informist Media Private Limited (“Informist”) and to explain how Informist will collect, use, disclose and store their Personal Information (“PI”).


This Privacy Policy applies to all PI that Informist collects both online and offline through its various products and services, including website, mobile app, and any other new products that Informist may offer in future, etc. (collectively, referred to as “Services”) as also through any Subscription Forms and long-form customer agreements executed for subscribing to the products.

Personal Data is collected, received, used, disclosed, transferred, and stored when needed to provide Services and for operational and business purposes only.


Personal Data is the data related to an individual End User or Visitor.

For example: (indicative list and not exhaustive)

Individual First Name

Individual Last Name

Individual Landline Number

Individual Cell phone Number

Individual E-mail Address

Individual Postal Address

Individual PAN (will not be stored)

Individual Title, Department, Function – If Subscriber is an organization.

Account ID/User ID mapped to your name, settings and preferences, purchase history, subscriptions, and registrations.

Individual activity logs

For payment transactions, your PI is shared with financial partners in connection with your transaction. Because we act as a service provider or processor, we share PI to enable the transaction. For example, when you choose to use a payment method for the transaction (e.g. credit card, debit card, internet banking, etc.), your payment method will receive the Transaction Data that includes your Personal Data.


Informist may collect and receive personal data in a variety of ways:

·         At the time of registration for a trial period,

·         At the time of visiting our website or the mobile app,

·         At the time of login and use of Informist website or the mobile app,

·         At the time of executing a Subscription Form (Order Form),

·         At the time of executing a long-form customer agreement,

·         At the time of providing training to new or existing End-Users or while updating its database.

Informist servers automatically collect certain information in an application log to help administer and protect the Services, troubleshoot technical issues and improve users’ experience. The information collected includes:

Ø  For Informist Website: Username, User Group Port, IP Address, System name/phone name, MAC address, Operating System, Last Login date, User Email ID, User Phone number, User City, User Country, PAN, etc.

Ø  For Informist Mobile App: Informist User name, User Group, User Country, User Email address, User IP, Device details/number, User Mobile Number, User City, PAN etc.


Personal Data will be used by Informist in accordance with applicable terms in the Proposal document/Subscription Form/Customer Agreement to facilitate End-Users’ use of Services and as required by applicable law.

Informist will use Personal Data:

Ø  To conduct sales/account management and contract process;

Ø  To provide requested offers on Services;

Ø  To deliver services in accordance with Subscription Forms/Customer Agreements;

Ø  To enable users to access and use the Services;

Ø  To offer technical and other support to users of Services;

Ø  As required by applicable law, legal process or regulation, or other legal obligations imposed by public authorities;

Ø  To provide information about launches of new services or products;

Ø  To communicate with Customers/Trial Users by responding to requests, comments and questions;

Ø  To send emails and other communications. Informist may send service related, technical and other administrative emails, messages and other types of communications. Any changes in our Services and important Services-related notices will also be communicated by Informist. These communications are considered part of the Services without an option to opt out;

Ø  To process orders, invoicing, payments and other financial follow-up;

Ø  To investigate and help prevent security issues and misuse of data or software.

Ø  To fulfill data retention requirement, while the same is mandated by financial partners due to usage of payment methods like credit card, debit card, etc., being used to make payment for services.


(i)        In the event of ownership or management change

If Informist engages in a merger, acquisition, bankruptcy, dissolution, reorganization, sale of some or all of Informist’s assets or stock, financing, public offering of securities, acquisition of all or a portion of its business, a similar transaction or proceeding, or steps in contemplation of such activities (e.g. due diligence), some or all Personal Data may be shared or transferred, subject to standard confidentiality arrangements that recipients of the data have to execute including restrictions on the use of such data.

(ii)      To comply with laws

If Informist receives a request for information, it may disclose Personal Data if there is reasonable cause to believe that such disclosure is in accordance with or required by any applicable law, regulation or legal process and to comply with our tax, accounting, and financial reporting obligations.

(iii)    To enforce rights, prevent fraud and for safety

To protect and defend the rights, property or safety of Informist or third parties, including enforcing contracts or policies, or in connection with investigating and preventing fraud or security issues.

(iv)    To honour contractual commitments in our contracts with our financial partners

In order to honor PI requirements under contractual commitments with our financial partners and where data retention is mandated by the payment methods you used.


In accordance with applicable laws, Informist will use your PI for as long as necessary to satisfy the requirements/obligations under the Subscription Forms/Customer Agreements and/or agreements with software providers or to comply with applicable legal requirements.

8.      SECURITY

Informist takes security of data very seriously. Informist works hard to protect the Personal Data that you provide, from loss, misuse, and unauthorized access or disclosure.  The transmission of information via the Internet is, unfortunately, not completely secure and although Informist does its best to protect your Personal Information, Informist cannot guarantee the security of the data during transmission through our websites/apps.

Who can access your PI?

Your data will be accessed by authorized personnel only on a need to know basis depending on the purpose for which your PI is collected (e.g. by Sales Managers/Account Managers, Subscription/Support Teams, Accounts Team etc.).

It is important that you also play a role in keeping your PI safe and secure. When accessing any Informist product/service, never reveal your assigned credentials to anyone else. You are responsible for keeping the credentials confidential and not allow any unauthorized access to the Informist website/mobile app or such other Services.


You/subscriber organization may send a request to in case you wish to review the information provided by you and inform us of any addition/modification/correction to the same. Also, you have the right to withdraw any consents given with respect to shared PI.

We will process information provided by you on an “as is” basis only and have no responsibility pertaining to the authenticity of your PI.


Informist may change this Privacy Policy from time to time. Laws, regulations and industry standards evolve, which may make such changes necessary, or we may make changes to our business that affects our processing of Personal Data. Informist will post the amended policy and encourage you to review our Privacy Policy from time to time to stay informed. If you disagree with the changes to this Privacy Policy, both you and we reserve the right to deactivate your subscription.


For any discrepancies and grievances in relation to processing of your Personal Data, please reach out to us at .